Claims Resolution Center

Getting you back to normal.

WE’RE COMMITTED TO GETTING YOU BACK TO NORMAL AS QUICKLY AS POSSIBLE

If you’ve arrived at this page, you most likely have a loss to report or something bad has happened.


Use the appropriate link below to tell us.

To Report All Types of Claims

Call: 808-527-7711 or 800-272-5202 toll free

Fax: 808-545-3120

Email: claimsreportsdesk@FICOH.com

Note: For security reasons, please do not include confidential information such as your Social Security number in your email

To Report a Workers' Compensation Claim

1. Download the Workers’ Comp Claims Kit. Read and follow the instructions.

2. Per the Claims Kit instructions, call us to report the claim immediately at 808-527-7711.

3. Note: When you file your claim with us, we transmit your WC-1 to the DOL. Please do not mail your form directly. 

To Report Potential Fraud

To report a suspicious insurance claim, you may call our confidential hotline at: 

1-888-98-FRAUD

In an effort to protect our insureds and keep insurance costs low for all, fraud prevention is a top priority for our Special Investigative Unit.

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