Direct Repair Program

Direct Repair Program

Auto Repair – Quick, simple, guaranteed.

First Insurance Company of Hawaii is pleased to offer our Direct Repair Program (DRP). Our DRP partners meet the highest industry standards for repair, and we guarantee their workmanship for as long as you own your car.

DRP features include:
• A quick, single stop for auto repairs
• Estimates from various repair shops not needed
• Appraiser not needed before work begins
• Simplified claims process
• 29 DRP shops throughout the state — prescreened and certified to represent First Insurance.

With a 97% claims satisfaction rate, it’s no wonder Hawaii drivers like us.

At First Insurance, we take pride in having achieved a claims satisfaction rate of more than 97%. Not only do we have the most auto claims adjusters in Hawaii, but we also have adjusters located on Kauai, Maui, and the Big Island. We take pride in making sure your claim is handled as quickly and efficiently as possible, getting you back on the road in no time. Ask an agent near you for more information about our exceptional service.

Direct Repair Program Partners

Island of Hawaii – Hilo

Ace Auto Glass & Windshield Repair
871 Kanoelehua Avenue, Hilo, Hawaii 96720
PH # (808) 935-4002, Fax # (808) 969-4928
M-F 8:00 am to 4:30 pm

Body Pros Hawaii
17 A Halekauila St., Hilo, Hawaii 96720
Inwan Hwang / Owner
PH # (808) 935-1861, Fax # (808) 935-2909
E-mail: bodypros@hawaiiantel.net
M-F 8:00 am to 4:30 pm

M.S. Auto Body
797 B Kanoelehua Avenue, Hilo, HI 96720
Manuel Soares Jr. / Owner
PH # (808) 961-6330, Fax # (808) 969-6930
E-mail: Msauto@get.net
M-F 7:30 am to 4:30 pm

Island of Hawaii – Kailua-Kona

Ace Auto Glass & Windshield Repair
74-5543 Kaiwi St., Bay E-100, Kona, HI 96740
PH# (808) 329-5223, Fax# (808) 329-7649
M-F 8:00 am to 4:30 pm

Auto Body Hawaii
73-5601 Maieu Street, Kailua-Kona, HI 96740
Dale Matsumoto / Manager
PH # (808) 329-2544, Fax #(808) 326-3259
E-mail: dalematsumoto@autobodyhawaii.com; rissamatsumoto@autobodyhawaii.com
M-F 7:30 am to 4:30 pm

Kraftsman Auto Body

74-5622 Alapa Street, Kailua-Kona, HI 96740
John Florek / Owner
PH # (808) 329-7277, Fax # (808) 329-2044
E-mail: kabkona@hawaiiantel.net
M-F 7:30 am to 4:30 pm

Island of Kauai

Ace Auto Glass & Windshield Repair
3019 Peleke Street, Units 2 & 3, Lihue, HI 96766
PH # (808) 245-8084, Fax # (808) 246-6407
M-F 8:00 am to 4:30 pm

Kauai Collision Center
3156 Hoolako Street, Lihue, HI 96766
Rory Kashima / Manager
PH # (808) 245-9077 or (808) 246-4466, Fax # (808) 246-2132
E-mail: KAUAICOLLISION1@aol.com
M-F 7:30 am to 4:30 pm

Kauai Foreign Cars
1890 Leleiona Street, Lihue, HI 96766
Deryck Ishimoto / Manager
PH # (808) 245-8577, Fax # (808) 246-0346
E-mail: deryck@foreigncars.com
M-F 7:00 am to 4:00 pm

Island of Maui

Ace Auto Glass & Windshield Repair
185 Wakea Avenue, Kahului, HI 96732
PH # (808) 871-7921, Fax # (808) 871-0611
M-F 8:00 am to 4:30 pm, Sat 8:00 am to 12:00 pm

Hisamoto Body & Fender, Inc.
250-W Waiehu Beach Road, Wailuku, HI 96793
Chuck Hisamoto / Manager
PH # (808) 244-2204, Fax # (808) 244-2113
E-mail: hbfshop@aol.com
M-F 7:30 am to 4:30 pm

Jace & Kim Collision Specialist
1760 Mill Street, Wailuku, HI 96793
Gordon Yoshizawa / Owner
PH # (808) 242-7243, Fax # (808) 242-7443
E-mail: ycrsmaui@aol.com
M-F 8:00 am to 4:00 pm

M. Toguchi Body Shop
822 Alua Street, Wailuku, HI 96793
Dan Toguchi / Owner
PH # (808) 244-5339, Fax # (808) 242-4868
E-mail: mtoguchibodyshop@maui.net
M-F 7:30 am to 4:30 pm

Precision Auto Body
900 Eha Street #105, Wailuku, HI 96793
Patrick Lindgren / Owner
PH # (808) 244-0742, Fax # (808) 244-6103
E-mail: autobody@maui.net
M-F 7:30 am to 5:00 pm

Island of Oahu – Honolulu

Ace Auto Glass & Windshield Repair – Kalihi (Main Office)
2250 Kamehameha Hwy., Honolulu, HI 96819
PH # (808) 847-3217, Fax # (808) 842-3924
E-mail: csrhonolulu@aceautoglasshawaii.com
M-F 8:00 am to 4:30 pm

Ace Auto Glass & Windshield Repair – Ward
919 Waimanu Street, Honolulu, HI 96814
PH # (808) 593-2366, Fax # (808) 591-8821
M-F 8:00 am to 4:30 pm

Acme Fender & Paint
565 Halekauwila Street, Honolulu, HI 96813
Dwayne Nasu / Owner
PH # (808) 536-6438, Fax # (808) 537-3715
E-mail: acmefender@hawaii.rr.com
M-F 5:00 am to 5:00 pm

Basic Auto Collision Repair Center

723 Umi Street, Honolulu, HI 96819
Teddy & Christine Ho / Owners
PH # (808) 842-3966, Fax # (808) 845-5796
E-mail: basic@basicautohawaii.com
M-F 8:00 am to 5:00 pm, Saturday by appointment

City Fender & Body Service
859 Queen Street, Honolulu, HI 96813
Paul Kimura / Owner
PH # (808) 591-2204, Fax # (808) 593-2809
E-mail: paulkimura@hawaii.rr.comCityfender@hawaii.rr.com
M-F 7:00 am to 4:00 pm

Global Auto Repair
231-B Sand Island Road, Honolulu, HI 96819
Richard Carvalho / Asst. Manager
PH # (808) 848-0344, Fax # (808) 848-0929
E-mail: Globalauto001@hawaii.rr.com
M-F 8:00 am to 5:00 pm, Sat 8:00 am to 12:00 pm

Nakamura Auto Body & Paint
2314 S. Beretania Street, Honolulu, HI 96826
Roy Nakamura / Owner
PH # (808) 946-6635, Fax # (808) 943-6728
E-mail: nakamuraautobody@hawaii.rr.com
M-F 7:00 am – 4:30 pm

Nunes Autobody & Paint, Inc.
1620 Kahai Street, Honolulu, HI 96819
Wade Nunes / President
PH # (808) 847-6446, Fax # (808) 847-0001
E-mail: nunesautobody@hawaii.rr.com
M-F 7:30 am to 4:30 pm

O'Sung Autobody & Paint
1229 N. King Street, Honolulu, HI 96817
Yun Chang / General Manager
PH # (808) 841-2442, Fax # (808) 845-1991
E-mail: osungautobody@gmail.com
M-F 9:00 am to 5:00 pm

UniBodyTech
789 Mapunapuna Street, Honolulu, HI 96819
Mike Chong / Owner
PH # (808) 836-0500, Fax # 808-836-4664
E-mail: mail@unibodytech.com
M-F 7:30 am to 4:00 pm, Saturday by appointment

Island of Oahu – West Oahu

Ace Auto Glass & Windshield Repair – Pearl City
98-820 Moanalua Road, Aiea, HI 96701
PH # (808) 488-2821, Fax # (808) 488-2702
M-F 8:00 am to 4:30 pm

Aiea Collision Center
98-104A Lipoa Place, Aiea, HI 96701
Scott Tanaka / Owner
PH # (808) 485-5700, Fax # (808) 485-5702
E-mail: aieacollision@hawaii.rr.com
M-F 7:30 am to 4:30 pm

Central Body & Paint
98-021 Kam Hwy, Aiea, Hi 96701
Rory Chandler / Owner
PH # (808) 488-0045, Fax # (808) 487-6805
E-mail: rory@cbp-hi.com
M-F 8:00 am to 4:30 pm

Kuroda Auto Repair
94-518 Puahi Street, Waipahu, Hi 96797
Roland Kuroda / Owner
PH # (808) 676-1941, Fax # (808) 680-0200
E-mail: kurodaautobody@hawaii.rr.com
M-F 7:00 am to 5:00 pm

M& R Truck & Auto Concepts
1019 Lauia Street, #9, Kapolei, HI 96707
Milton Tengen
PH # (808) 682-4114, Fax # (808) 682-4439
E-mail: mandrtruckandauto@hawaii.rr.com
M-F 8:00 am to 4:30 pm

Oka’s Auto Body
94-173 Leokane Street, Waipahu, HI 96797
Eddie Okahara / Owner
PH # (808) 677-5474, Fax # (808) 677-1547
E-mail: OkasAutoBody@hawaii.rr.com
M-F 8:00 am to 4:30 pm

Pearlridge Fender

98-025 Hekaha Street, Aiea, HI 96701
Ronald Burkhart / Owner
PH # (808) 488-3138, Fax # (808) 486-7224
E-mail: PearlridgeFender@hawaii.rr.com
M-F 8:00 am to 4:30 pm, Sat 8:00 am to 12:00 pm

Tony Group Body Shop - Waipahu
94-113 Ka Uka Blvd., Waipahu, HI 96797 (near Costco Waipio)
Sabrina Dela Rama / Manager
PH # (808) 677-0227, Fax # (808) 676-2348
E-mail: sdelarama@tonygroup.com
M-F 8:00 am to 5:00 pm, Sat 8:00 am to 12:00 pm

Island of Oahu – Windward

Hamakua Autobody, Inc.
160 Hamakua Drive, Kailua, HI 96734
Harry & Peter Pang / Owners
PH # (808) 263-0844, Fax # (808) 261-4011
E-mail: hamakua-autobody@hawaii.rr.com
M-F 8:00 am to 5:00 pm, Sat by appointment

Honda Windward Body & Paint Center
46-159 Malina Place, Kaneohe, HI 96744
Del Cooty / Manager

E-mail:  dcootey@hawaii.rr.com
PH # (808) 247-6756, Fax # (808) 235-0391
M-F 8:00 am to 5:00 pm

Island of Oahu - Towing

O'Sung Autobody & Paint
1229 N. King Street, Honolulu, HI 96817
Yun Chang / General Manager
PH # (808) 841-2442, Fax # (808) 845-1991
E-mail: osungautobody@gmail.com
Towing - 24 Hours