Claims adjusting services for businesses of all kinds.

FiRMS is the only third-party administrator (TPA) service provider in Hawaii backed by the strength of a full-service insurance carrier

This makes us uniquely capable of providing your company with customized claims handling, employee safety, and cost containment solutions that meet your needs and objectives.


Full Service Benefits

FiRMS Claims Services is able to offer TPA clients:

  • Expert safety advice from the largest Risk & Safety Management department in Hawaii
  • Comprehensive claims support services, including a special investigation unit, bill review, pharmacy networks, auto appraisal unit, subrogation unit, and staff counsel
  • A highly skilled claims department with technical expertise in businesses of every description
  • Customized reporting to support your management goals
  • Remote access to real-time financial data and updated claims information
  • Security of your claims data; AT 101 SOC2, Type 2 audit certification supported by our IT Security Department
  • A customer satisfaction rating by our claimants and employers of more than 95%

To learn more about FiRMS Claims Services, please contact Dan Patterson at (808) 527-7192.