My Policy

Important Message for New Users 

Please note: We would like to make you aware of some My Policy issues and process changes. Click here to learn more.

Already registered?

My Policy Log In

First-time users:

To complete the one-time registration process, you will be asked to enter your policy number (first 13 digits up to the dash only) and account number EXACTLY as they appear on your recent invoice or billing letter (highlighted examples below).

For complete instructions, click here.

If you follow these instructions and are still unable to successfully create an account, please call (808) 527-7777 and select option 8. 

My Policy Log In

Please Note: 

  • Our invoices no longer display the ‘pay in full’ option but you may continue to pay in full. Options:
    1. Log in to My Policy. Go to Billing and click Make a Payment. Select (click on) all installments to pay in full. You will receive a refund for the installment fees.
    2. Request a payment plan change within My Policy. Go to Billing then click Manage Payments. The change will be processed within 1-2 days. Come back to My Policy to pay in full without incurring installment fees.
    3. Remit a check for the total annual amount. Please refer to the second page of your invoice and add the installment amounts to determine the total.