Claims Resolution Center

Getting you back to normal.

WE’RE COMMITTED TO GETTING YOU BACK TO NORMAL AS QUICKLY AS POSSIBLE

If you’ve arrived at this page, you most likely have a loss to report or something bad has happened.


Use the appropriate link below to tell us.

To Report All Types of Claims

Call: 808-527-7711 or 800-272-5202 toll free

Fax: 808-545-3120

Email: claimsreportsdesk@FICOH.com#####

Note: For security reasons, please do not include confidential information such as your Social Security number in your email

To Report a Workers' Compensation Claim

1. Download the Workers’ Comp Claims Kit. Read and follow the instructions.

2. Per the Claims Kit instructions, call us to report the claim immediately at 808-527-7711.

3. Note: When you file your claim with us, we transmit your WC-1 to the DOL. Please do not mail your form directly. 

To Report Potential Fraud

To report a suspicious insurance claim, you may call our confidential hotline at: 

1-888-98-FRAUD

In an effort to protect our insureds and keep insurance costs low for all, fraud prevention is a top priority for our Special Investigative Unit.

Did your claims adjuster refer you to our Direct Repair Program?

Learn more and access Direct Repair Partners

Direct Repair Partners

Direct Repair Partners

Auto Repairs Made Easier

Learn More