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First Insurance Company of Hawaii Hires New Claims Manager


Kaela Wasnich, Sr. Corporate Communications Specialist
First Insurance Co. of Hawaii
(808) 527-7388

HONOLULU – First Insurance Company of Hawaii, Ltd. (FICOH) has hired Christina Griffin as the new manager of FiRMS Claims Services.

Established in 2013, FiRMS Claims Services provides clients with customized claims handling, employee safety, and cost-containment solutions. It is the only third-party administrator service provider in Hawaii backed by the strength of a full-service insurance carrier

Griffin has more than 18 years of experience working in the insurance industry, both locally and on the mainland. Her experience in Hawaii includes positions at State Farm Insurance and Progressive Casualty. Before joining FICOH, Griffin was the claims manager at John Mullen & Company. During her time there, she served as a subject matter expert on the State of Hawaii Department of Commerce and Consumer Affairs (DCCA) Insurance Adjuster Exam Review Board.

“Christina’s strong knowledge, management experience, and analytical skills will be an asset to our FiRMS team,” said Lance Kawano, FiRMS President. “Her commitment to providing high-quality service will benefit our clients.”

Griffin currently serves as Vice President of the Hawaii Claim Association Board of Directors and previously served as President from 2016-2018.


About First Insurance Company of Hawaii

Founded in 1911, First Insurance Company of Hawaii, Ltd. is the oldest and largest property and casualty insurer domiciled in Hawaii, with assets of $667.8 million, liabilities of $387.6 million, and policyholders’ surplus of $280.1 million as of December 31, 2018.

First Insurance, a member of the Tokio Marine North America (TMNA) group of companies, enjoys an “A+” rating from A.M. Best Co.

Proud of its broadly experienced, service-oriented staff, First Insurance employs more than 350 insurance professionals and distributes its products through 25 independent general agencies. First Insurance was named 2018 Kupuna Advocate of the Year by Hawaii Meals on Wheels (HMOW) for its exemplary support of HMOW and other organizations that serve seniors. It was also awarded the American Heart Association’s Workplace Health Gold Achievement for 2018.

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