Contact Us

We Look Forward to serving you!

Use the contact information below to let us know how we can help.


Contact Form

Directory of Services

Call
On Oahu:  (808) 527-7777
Neighbor islands: 800-272-5202

Email Contact@FICOH.com

Mail
PO Box 2866 Honolulu, HI 96803

Visit Us
Mon-Fri, 8-4
1100 Ward Ave. Honolulu, HI 96814


Auto Insurance Quotes
Call (808) 527-7722 or click here

Billing Inquiries
On Oahu: (808) 527-7722 
Neighbor islands: 800-272-5202

Personal Lines Phone Payments via MasterCard or VISA:
(808) 527-7313 (Oahu) or
Neighbor Islands Toll-Free: 800-272-5202
Email: directbilling@FICOH.com

Claim Reporting
Visit our Claims Resources Center for complete instructions.

Policy Services
Call (808) 527-7345 between 8 and 4, Monday through Friday.

Other
Human Resources (808) 527-7498
FiRMS (808) 527-7300


Please note that our business hours are 8 a.m. to 4 p.m. Monday through Friday, and we are closed for the following holidays in 2016:

  • New Year's Day (Friday, 1/1)
  • President's Day (Monday, 2/15)
  • Memorial Day (Monday, 5/30)
  • Independence Day (Monday, 7/4)
  • Labor Day (Monday, 9/5)
  • Thanksgiving Day (Thursday, 11/24) & Day After Thanksgiving Day (Friday, 11/25)
  • Christmas Day (Monday, 12/26 Observed)