We Look Forward to serving you!
Use the contact information below to let us know how we can help.
Contact Form
Directory of Services
Call
On Oahu: (808) 527-7777
Neighbor islands: 800-272-5202
Email Contact@FICOH.com
Mail
PO Box 2866 Honolulu, HI 96803
Visit Us
Mon-Fri, 8-4
1100 Ward Ave. Honolulu, HI 96814
Please note: Our offices are currently closed to the public due to COVID-19, however, we are still available to assist you. Please contact us via phone or email.
Auto Insurance Quotes
Visit our homepage and select "Personal Auto Quote"
Billing Inquiries
On Oahu: (808) 527-7313
Neighbor islands: 800-272-5202
To make an online payment for your personal policy using Visa or Mastercard, please click here
Personal Lines Phone Payments:
(808) 527-7313 (Oahu) or
Neighbor Islands Toll-Free: 800-272-5202
Claim Reporting
Visit our Claims Resources Center for complete instructions.
Policy Services
Call (808) 527-7345 between 8 and 4, Monday through Friday.
Other
Human Resources (808) 527-7498
FiRMS (808) 527-7300
Please note that our offices are currently closed to the public due to COVID-19, however, we are still available to assist you. Please contact us via phone or email. Our normal business hours are 8 a.m. to 4 p.m. Monday through Friday, and we are closed for the following holidays in 2021:
- New Year's Eve (Thursday 12/31/20) - We will close at 2pm
- New Year's Day (Friday, 1/1)
- Presidents' Day (Monday, 2/15)
- Memorial Day (Monday, 5/31)
- Independence Day (Monday, 7/5)
- Labor Day (Monday, 9/6)
- Thanksgiving Eve Half-Day (Wednesday 11/24)
- Thanksgiving Day (Thursday, 11/25) and Day After Thanksgiving Day (Friday, 11/26)
- Christmas Eve Half-Day - Observed (Thursday, 12/23)
- Christmas Day - Observed (Friday, 12/24)