HONOLULU – First Insurance Company of Hawaii (FICOH) has promoted Marivic Puaa to assistant vice president of claims, overseeing administration and operations, effective July 1. She previously served as manager for the claims administration and operations teams. Puaa began her career at FICOH in 1990.
“During her FICOH career, Marivic has built a reputation throughout the company for her technical knowledge, composure, integrity, and quiet confidence,” said Jeff Shonka, president and CEO of FICOH. “She inspires her team’s confidence during setbacks and provides steady encouragement and focus to keep key initiatives moving forward.”
Puaa was recognized with Tokio Marine’s Good Company Award in 2018 and has been instrumental in helping the claims department navigate various changes and transformations, including the ongoing initiative to modernize FICOH’s technology platforms.
An Ewa Beach resident, Puaa is currently based out of FICOH’s satellite office in Kapolei.
About First Insurance Company of Hawaii
Founded in 1911, First Insurance Company of Hawaii, Ltd. is the oldest and largest property and casualty insurer domiciled in Hawaii, with assets of $666.4 million, liabilities of $399.5 million, and policyholders’ surplus of $266.8 million as of December 31, 2020.
First Insurance, a member of the Tokio Marine North America (TMNA) group of companies, enjoys an “A+” rating from A.M. Best Co. Proud of its broadly experienced, service-oriented staff, First Insurance employs 300 insurance professionals and distributes its products through 26 independent general agencies. First Insurance was awarded the American Heart Association’s Workplace Health Gold Achievement for 2020. In 2021, First Insurance was named Hawaii’s number one Best Places to Work in the "large company" category by Hawaii Business magazine.