Important Note: FICOH is continuing to recover from a network outage. While email and direct phone lines are back up, some call centers—including billing and customer service—are still unavailable. Online applications, including our agency and customer portals, remain down so please check back for updates.  Currently, you will not be able to sign-up for ACH Auto Pay on our customer portal at this time.  Read more for updates.

Go Worry-Free and Sign up for ACH Auto Pay Today and You Could Win a $100 Gift Card!*

Offer ends September 14, 2025!

To sign up:

1. Click here or click on the “Pay Online / Log In” button at ficoh.com 
2. Log into your “My Policy” portal account or create one if you haven’t already.
3. Go to the Billing tab, select your policy, then click “Manage Payments.”
4. Set up ACH automatic payments (no fees, no hassle, just convenience).

*Contest open to new or current First Insurance Company of Hawaii (FICOH) customers who sign-up for a qualifying ACH Auto Pay payment plan between February 15, 2025 – September 14, 2025 and who are 18 years of age or older as of the date of entry.  Three monthly winners will receive a $100 gift card from the retailer chosen by FICOH. Void where prohibited.  For complete contest rules and restrictions, click here.